Tag Archives: cake business tips

  • bun with candles in for good customer service

    Five reasons why customer service is so important to your cake business

    I recently ordered some materials for some cakes we have coming up, but the order never arrived. No big deal really, these things happen. But almost three weeks on I emailed the company to ask where it was. And that’s where it all went downhill. Apart from taking four days to actually get back to …

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